Privacy Policy

Community Cats CentralLast updated: August 27, 2026

Community Cats Central ("we," "us," or "our") provides online courses, workshops, and community cat education resources through our website at communitycatscentral.thinkific.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our Site, purchasing a course, or signing up for our mailing list, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, and password when you create an account
• Payment information: billing details processed securely through our payment processor (Thinkific Payments); we do not store your full credit card number
• Course activity: enrollment history, progress, and completion records
• Communications: information you provide when you contact us, complete a form, or reply to our emails
• Marketing consent: whether you've opted in to receive promotional emails from us

We also automatically collect certain technical information when you visit our Site, such as IP address, browser type, and pages visited, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our courses and services
• Process payments and manage enrollments
• Send you course-related communications (confirmations, reminders, certificates)
• Send you marketing emails, but only if you've given consent — for example, if you check the marketing consent box at checkout or subscribe to our newsletter
• Respond to your questions and provide customer support
• Understand how our Site is used so we can improve it
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share information only with:

• Service providers who help us operate our business, including our course hosting platform (Thinkific), email marketing platform (Mailchimp), automation tools (Zapier), and payment processor
• Instructors and partner organizations (such as Neighborhood Cats, United Spay Alliance, and other collaborators) when necessary to deliver a specific course or workshop you've enrolled in
• Legal authorities when required by law or to protect our rights, users, or the public

4. Marketing Emails and Your Choices

If you've opted in to receive marketing emails from us, you can unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us directly. Unsubscribing from marketing emails will not affect transactional emails related to a course you've purchased (such as receipts or access instructions).

5. Cookies

We use cookies and similar tracking technologies to operate our Site, remember your preferences, and understand how visitors use our courses. You can control cookies through your browser settings, though disabling them may affect some Site functionality.

6. Your Rights

Depending on where you live, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Withdraw marketing consent at any time
• Object to or restrict certain processing of your information

If you are located in the European Union or United Kingdom, you also have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us using the information below.

7. Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course records may be retained longer to support certification verification.

8. Children's Privacy

Our Site and courses are intended for adults. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We'll post any changes on this page with an updated "Last updated" date. Continued use of our Site after changes means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Community Cats Central Email: [email protected]